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Overview

Bitscale operates on two types of credits Platform Credits and Search Credits each serving a distinct purpose. Understanding how these credits work helps you manage your usage efficiently, optimize your workflows, and plan your outbound campaigns without interruption.

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1. Platform Credits

Platform Credits are your core account currency.
They are consumed whenever you:
  • Run enrichments (emails, phone numbers, company data, AI layers).
  • Use intent signals or external data sources.
  • Execute BitAgent, GPT, or integration-based actions.
Where to Find:
  • Displayed on your account homepage, usually at the top bar.
  • The total available depends on your plan — Growth, Booster, or Custom.
Usage Examples:
💡 Tip: Platform credits are consumed across all enrichments, workflows, and integrations — they are the main operational currency of Bitscale.

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2. Search Credits

Search Credits apply only to Bitscale’s internal database — used for querying built-in data sources. These are consumed when you use:
  • Find Companies
  • Find People
  • Any other internal data source that queries Bitscale’s native dataset.
Key Characteristics:
  • Monthly limit that resets automatically at the start of each month.
  • Usually set higher than average usage so you rarely hit the ceiling.
  • Primarily acts as an anti-abuse mechanism to prevent over-querying.
  • Available in all plans; customizable limits for Enterprise customers.
Usage Examples:

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3. Difference Between the Two

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4. Credit Conversion (Upcoming)

Bitscale plans to introduce credit conversion between the two types:
1 Platform Credit = 10 Search Credits
This will allow users to expand search capabilities directly from their main credit pool.
Currently, conversion is handled manually for enterprise accounts — reach out to support if you need adjustments.

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Best Practices

  • Monitor usage: Keep an eye on your credit counters in the account dashboard.
  • Prioritize enrichments: Use AI and BitAgent enrichments only when needed to optimize platform credit consumption.
  • Leverage Search Credits: Build your initial lists using Find Companies/Find People before running heavier enrichments.
  • Request custom limits: Booster and Custom plan users can request higher search credit allocations.

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Summary

Bitscale uses Platform Credits for all enrichments and Search Credits for internal data queries.
  • Platform Credits = universal operational currency.
  • Search Credits = quota for accessing Bitscale’s proprietary datasets.
Both refresh independently, ensuring smooth scaling across outbound and enrichment workflows. For account-specific credit adjustments, contact the Bitscale support team.