Overview
Bitscale operates on two types of credits — Platform Credits and Search Credits — each serving a distinct purpose. Understanding how these credits work helps you manage your usage efficiently, optimize your workflows, and plan your outbound campaigns without interruption.
1. Platform Credits
Platform Credits are your core account currency.They are consumed whenever you:
- Run enrichments (emails, phone numbers, company data, AI layers).
- Use intent signals or external data sources.
- Execute BitAgent, GPT, or integration-based actions.
- Displayed on your account homepage, usually at the top bar.
- The total available depends on your plan — Growth, Booster, or Custom.
| Action | Platform Credits Used |
|---|---|
| Find Emails / Phones | 1 credit per successful result |
| Run AI Enrichment | 1–2 credits per run (varies by model) |
| BitAgent Website Scrape | 1 credit per query |
| External Integrations | 1 credit per API execution |
💡 Tip: Platform credits are consumed across all enrichments, workflows, and integrations — they are the main operational currency of Bitscale.
2. Search Credits
Search Credits apply only to Bitscale’s internal database — used for querying built-in data sources. These are consumed when you use:- Find Companies
- Find People
- Any other internal data source that queries Bitscale’s native dataset.
- Monthly limit that resets automatically at the start of each month.
- Usually set higher than average usage so you rarely hit the ceiling.
- Primarily acts as an anti-abuse mechanism to prevent over-querying.
- Available in all plans; customizable limits for Enterprise customers.
| Action | Credit Type | Notes |
|---|---|---|
| Find Companies (internal database) | Search Credit | 1 per record |
| Find People (internal database) | Search Credit | 1 per record |
| Enrich Company or External Source | Platform Credit | Not counted under search credits |
3. Difference Between the Two
| Category | Platform Credits | Search Credits |
|---|---|---|
| Applies To | Enrichments, intent signals, integrations | Internal database queries |
| Reset Cycle | Manual / Subscription Renewal | Monthly Auto Reset |
| Common Use | Emails, phones, AI enrichments, BitAgent | Find Companies / Find People |
| Conversion | Coming soon (planned 10:1 ratio) | N/A |
4. Credit Conversion (Upcoming)
Bitscale plans to introduce credit conversion between the two types:1 Platform Credit = 10 Search CreditsThis will allow users to expand search capabilities directly from their main credit pool.
Currently, conversion is handled manually for enterprise accounts — reach out to support if you need adjustments.
Best Practices
- Monitor usage: Keep an eye on your credit counters in the account dashboard.
- Prioritize enrichments: Use AI and BitAgent enrichments only when needed to optimize platform credit consumption.
- Leverage Search Credits: Build your initial lists using Find Companies/Find People before running heavier enrichments.
- Request custom limits: Booster and Custom plan users can request higher search credit allocations.
Summary
Bitscale uses Platform Credits for all enrichments and Search Credits for internal data queries.- Platform Credits = universal operational currency.
- Search Credits = quota for accessing Bitscale’s proprietary datasets.