> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bitscale.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Waterfalls on Bitscale - Email and Phone

> Learn how to find email and phone numbers via Bitscale

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### **Overview**

One of Bitscale’s core strengths is its ability to **parse from multiple providers** to achieve wide coverage of contact information. With our **Email Waterfall** and **Phone Waterfall** enrichments, you can maximize coverage across providers while keeping costs low.

1. This workflow allows you to:

   * Import lead lists (CSV or Excel) or generate them natively on Bitscale
   * Run email and phone number enrichments with multiple providers
   * Validate results to reduce bounce rates
   * Export or push enriched data into your CRM or outreach tools

   ***

   ### **Step 1: Import Leads**

   There are two ways to bring your lead data into Bitscale:

   * **From CSV/Excel**: Go to the *New Grid* section and upload your file.
   * **From Bitscale Tools**: Use the **Find People** enrichment to generate leads directly on-platform.

   For best results, include common identifiers such as:

   * Full Name
   * Title
   * LinkedIn URL
   * Company Name or Company Website

   ***

   ### **Step 2: Running the Email Waterfall**

   1. In your grid, open the **Enrichments Panel → People → Email Waterfall**.
   2. Pass input parameters:
      * **Required**: Full Name + Company or Full Name + Company URL
      * **Optional**: Personal LinkedIn URL (improves coverage)
   3. Configure providers:
      * Enable or disable specific providers
      * Reorder them by drag-and-drop (e.g., place most accurate first)
   4. (Optional) Enable **Validation**:
      * Choose a validation provider for external verification
      * Recommended for high-intent lists to reduce bounce rates to \<0.5%

   #### **How it Works**

   * Bitscale queries providers sequentially.
   * You are only charged for the provider that returns a valid result.
     * Example: If Leadmagic and Nimbler fail but Prospio returns an email, only Prospio credits are deducted.

   > 💡 Pro Tip: If your niche responds well to just 2–3 providers, disable the rest to save time and credits.

   ***

   ### **Step 3: Adding Emails to Your Grid**

   * After the enrichment runs, click **Add to Column** to insert results directly into your grid.
   * Coverage typically ranges from **90–95%**, though 100% is sometimes possible.

   ***

   ### **Step 4: Running the Phone Waterfall**

   1. Go to **Enrichments Panel → People → Phone Waterfall**.
   2. Pass the **LinkedIn URL** (required). Other fields are auto-mapped.
   3. Configure providers and validation just like the email waterfall.
   4. Run the enrichment and add results as a new column.

   ***

   ### **Step 5: Keeping Grids Clean**

   * Hide or disable waterfall columns from the **Columns Tab** if you only want final results visible.
   * This keeps exported lists tidy and focused.

   ***

   ### **Step 6: Exporting or Pushing Data**

   * Export enriched grids as **CSV/Excel**.
   * Or, push them directly to outreach platforms or CRMs via Bitscale’s **Integrations**.

   ***

   ### **Best Practices**

   * Always include **Company Name/URL** and **Full Name** for maximum accuracy.
   * Add **LinkedIn URL** when possible to improve match rates.
   * Use validation for **curated, high-intent lists** where deliverability is critical.
   * Disable low-yield providers to save credits on niche campaigns.

   ***

   ### **Summary**

   With Bitscale’s **Email and Phone Waterfalls**, you can:

   * Achieve 90–95% contact coverage
   * Control costs by paying only for successful provider results
   * Reduce bounce rates with built-in validation
   * Export ready-to-use lists for cold calling, email campaigns, or CRM syncing

   A simple, powerful workflow to ensure your outbound campaigns always have the verified contact data they need.